Refund & Cancellation Policy

Last updated: 29 October 2026 Draft policy for future digital product sales; requires legal and gateway review before accepting payments. No purchases or automatic refunds can be processed through this release. For future purchases, the applicable product listing and checkout must explain the refund and cancellation conditions clearly before payment. Eligibility may depend on whether a download has been provided, whether the file is defective or misdescribed, and the consumer protections applicable to the buyer. If a digital file is corrupted, missing, or materially different from its listing, contact support with the order reference and the issue. We intend to assess valid claims and offer a fix, replacement, or refund as required by applicable law. Statutory consumer rights cannot be excluded by this policy. Before launch, specify actual refund eligibility periods, support address, expected response times, refund method, subscription cancellation rules if introduced, and applicable regulations.